TermsThe honest one-pager.
By using duetpad you’re agreeing to a small handful of things, written here in the same voice as the rest of the product. The point is to be clear, not clever. If anything below is genuinely confusing, that’s a bug — tell us.
Last updated: 30 June 2026 — the version of these terms currently in effect.
Who you’re agreeing with. duetpad is a service operated as duetpad, a sole trader based in the United Kingdom, contactable at hello@duetpad.com. You can reach us at privacy@duetpad.com. “We” and “duetpad” below mean that operator.
What is duetpad, really?
duetpad is a tool. It gives you a structured canvas for thinking through a product idea and — when you connect an AI — a way to produce a brief you can hand off to another tool that builds the thing.
duetpad is nota creative team, not an agency, and not a partner on your project. The output of the canvas is yours — what it says, whether it’s any good, whether it should ship — that’s on you, the same way it would be if you wrote the brief on a piece of paper.
Your account, your work.
The projects you create in duetpad are yours. We’re hosting them so you can come back to them; we’re not claiming any ownership of the words, sketches, or briefs you put in.
You’re responsible for keeping your sign-in details to yourself. If someone else gets into your account because you shared the password, that’s on you.
One account per person — please don’t share a login. Shared team workspaces may come later.
You need to be at least 16 to use duetpad. It’s a tool for people building products, not a service for children.
You can leave at any time. Settings → Account → Delete account wipes you out, no exit interview required. Export your data first if you want a copy.
Things you can’t do.
Most of this is common sense. The list exists so we can point at it if we ever need to.
Don’t use duetpad to plan or generate illegal content. That covers the obvious things — child exploitation, targeted harassment, malware, fraud — and anything else that would land on the wrong side of UK or EU law.
Don’t paste in things you don’t have the right to use. If your brief contains someone else’s copyrighted material or confidential information, that’s your call to make, not ours, and the consequences are yours too.
Don’t abuse the canvas at scale. Scripted bulk writes, multi-account schemes, or shared-account farming will get the account turned off.
Don’t try to break into someone else’s account, read someone else’s projects, or poke around the infrastructure looking for weaknesses without telling us first. If you find a real security hole, please email us at hello@duetpad.com.
Don’t resell duetpad — either the product, or a wrapper around it — without asking us. We’re a small operation; cloning the surface and sticking a price on it isn’t a fair use of what’s here.
Will duetpad always be up?
Best-effort, not an enterprise contract. We aim for the kind of uptime you’d expect from a serious product, and we rely on the services listed in the Privacy page — if any of those have a bad day, duetpad has a bad day.
When you connect an AI, the AI writing runs there — and a hiccup in your AI or its provider further down the chain will sometimes mean a write fails. Try again.
We don’t make uptime promises with numbers attached. If your work depends on a hard service-level guarantee, please use a tool that offers one.
What about pricing?
Every account starts with a 14-day free trial of the whole canvas, so you can try everything before paying anything. When plans open at launch, keeping access is a paid plan — unlimited projects, custom card types your AI invents, and export to your repo — for $24 a month or $228 a year (that’s $19/mo — a 20% saving). Until then, early access includes everything. You always bring your own AI for the AI side; duetpad never charges for AI usage. The full version of that story is on the Pricing page.
Payments are handled by Stripe. A paid plan renews automatically each month or year until you cancel; you can cancel any time from your settings and you keep access to the end of the period you’ve already paid for. If we ever need to change the price, we’ll say so plainly, give you fair notice, and grandfather existing subscribers in.
Refunds: outside the cancel-anytime arrangement above, payments aren’t generally refundable — but if duetpad goes properly wrong on us (a sustained outage, lost data, a core path left broken), email us and we’ll put it right. We’re not robotic about that, and nothing here removes the refund rights your local consumer law gives you.
What if it doesn’t work out?
You can leave whenever you like — delete your account from settings and that’s the end of it.
We can also stop the relationship from our side, but only for good reason: if you’re using duetpad to do something on the “things you can’t do” list, if your account is causing harm to other people, or if the law tells us to. We’ll tell you why before we close anything down, unless we’re prevented from doing so.
The legal small print, in plain English.
duetpad is provided as-is. We do our best, but we don’t promise it’ll be the right tool for every job, that it’ll be available every minute of every day, or that the briefs it produces will be flawless — AI output is fallible and you should read what comes out before you act on it.
If something duetpad does (or doesn’t do) ends up costing you money, our liability is capped at the amount you’ve paid us in the previous twelve months. If you haven’t paid us anything yet (for example during your free trial), that figure is zero. We’re not on the hook for indirect or consequential losses — lost revenue, lost contracts, lost weekends — even if we should have seen them coming.
Nothing in these terms tries to cut out rights you have under your local consumer protection law. UK and EU consumers especially: your statutory rights stand whatever this page says.
Whose law applies?
These terms are governed by the law of England & Wales, and any dispute is heard in the courts of England & Wales — subject to any consumer-protection rights you have in your own country, which this doesn’t take away.
What if these change?
If we change the meaningful bits — what you can do, what we’re responsible for, what you’re paying — we’ll email you about it before it takes effect, with enough notice that you can leave if you don’t want to carry on. Cosmetic edits (a clearer sentence, a fixed link) won’t trigger an email.
Got a question about any of this?
Email us and a real person on the team will get back to you: hello@duetpad.com (this becomes a support@ address on duetpad’s own domain once that’s set up). The companion document for “what we know about you and how to wipe it” lives at Privacy.